Accessibility statement

Zyton is committed to making its web platform accessible to everyone, including people with disabilities, in line with the European Accessibility Act (Directive (EU) 2019/882) and comparable obligations such as the Americans with Disabilities Act (ADA). We treat accessibility as a launch requirement, not an afterthought.

This service aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. Based on our current automated and manual testing, the web portal is substantially conformant with WCAG 2.1 AA: it meets the standard except where noted under “Known limitations” below. “Substantially conformant” means that most of the content conforms and the exceptions are identified and being remediated.

This statement applies to all Zyton web portals — the consumer control centre, developer portal, enterprise admin, compute dashboard, and the consent, identity, governance, compliance, and crypto shields.

Our native mobile applications (iOS and Android) are covered by a separate assessment; on-device accessibility testing is in progress and its status will be published here when complete. This statement does not yet make a conformance claim for the mobile apps.

Accessibility is verified continuously, not once. Every portal's primary journeys are checked on each release:

• Automated auditing with axe-core (WCAG 2.1 A and AA rule sets) run in a real browser against the public sign-in screen, the authenticated dashboard, and a deeper “headline” task flow (for example granting consent, issuing a certificate, or submitting a job) for each of the nine portals. The launch bar is zero critical or serious violations.
• Manual checks for keyboard-only operation, visible focus, colour contrast, and screen-reader labelling on the primary flows.
• Design-system level fixes so a correction (for example a contrast or form-label fix) is applied once and inherited by every portal.

Despite our best efforts, some limitations may remain. We are aware of and are working on the following:

• Automated tooling cannot catch every issue; some content is only fully validated by manual and assistive-technology testing, which is ongoing.
• Third-party or embedded content may not always meet the same standard; we work with our vendors to close gaps.
• Translations of this statement into all supported languages are being completed; the English version is authoritative in the meantime.

We welcome your feedback on the accessibility of this service. If you encounter a barrier, or need information in an alternative format, please contact us at [email protected]. We aim to respond within five business days. Please tell us the page, what happened, and the assistive technology you were using so we can reproduce and fix the issue quickly.

If you contact us about an accessibility problem and are not satisfied with our response, you have the right to escalate. In the European Union you may contact the national market-surveillance or accessibility enforcement body in your Member State; in the United States you may seek recourse under the ADA. We will cooperate fully with any such body.

This statement was prepared and last reviewed on 16 July 2026. It was based on a self-assessment using automated axe-core audits and manual review of the primary journeys across all nine web portals. We review it on each significant release and at least annually.